Terms & Condition
Cancellation, No-Show, and Refund Policy
Cancellation Policy:
Patients who cancel at least 12 hours before the scheduled appointment will be eligible for a 50% refund.
Cancellations made less than 12 hours before the appointment will not be eligible for a refund.
If the consultant cancels a session, the patient will receive a full refund or the appointment can be rescheduled to a mutually convenient time.
Late Arrival:
If a patient is late, the session will continue only for the remaining time. Consultants may adjust the session only if they are available and agree to it. Otherwise, the session will be for the balance time only, and full payment is applicable.
Rescheduling:
Each appointment can only be rescheduled once. Further rescheduling will result in cancellation.
No Show Policy:
An appointment is considered a no-show if the patient does not join the session link (for online sessions) within 15 minutes of the scheduled start time. No refunds will be given in this case.
Payment Policy:
All sessions are strictly pre-paid. An appointment is confirmed only after the payment has been completed in advance.
Therapy Consent Information
Consent Form
A consent form is mandatory for therapy and must be duly signed by both the client and the therapist.
Number Of Sessions
The number of sessions depends on the client’s progress, regular attendance, and cooperation in completing home assignments.
Confidentiality
The relationship between a client/patient and therapist is to remain strictly professional at all times.
Advantages
Therapy helps increase self-awareness. We understand that therapy can be challenging, especially for those not comfortable opening up. It is normal to experience discomfort or frustration during the process, which will reduce over time. Progress depends on the strength of the therapeutic relationship, consistent session attendance, and the client’s willingness to complete home assignments. Clients may experience emotional or physical discomfort during or after sessions. This is a normal part of the healing process. Success in therapy depends on the joint efforts of both the therapist and the client.
Please know that I am only offering online therapy.
