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Terms and Conditions

Cancellation, No Show, and Refund Policy

Cancellation Policy

Patients who cancel at least 12 hours before the scheduled appointment will be eligible for a 50% refund.

Cancellations made less than 12 hours before the appointment will not be eligible for a refund.

If the consultant cancels a session, the patient will receive a full refund or the appointment can be rescheduled to a mutually convenient time.

Late Arrival

If a patient is late, the session will continue only for the remaining time. Consultants may adjust the session only if they are available and agree to it. Otherwise, the session will be for the balance time only, and full payment is applicable.

Rescheduling

Each appointment can only be rescheduled once. Further rescheduling will result in cancellation.

No Show Policy

An appointment is considered a no-show if the patient does not join the session link (for online sessions) within 15 minutes of the scheduled start time. No refunds will be given in this case.

Payment Policy

All sessions are strictly pre-paid. An appointment is confirmed only after the payment has been completed in advance.

Terms & Condition

Terms & Condition

Cancellation, No-Show, and Refund Policy

Cancellation Policy:

Patients who cancel at least 12 hours before the scheduled appointment will be eligible for a 50% refund.
Cancellations made less than 12 hours before the appointment will not be eligible for a refund.
If the consultant cancels a session, the patient will receive a full refund or the appointment can be rescheduled to a mutually convenient time.

Late Arrival:

If a patient is late, the session will continue only for the remaining time. Consultants may adjust the session only if they are available and agree to it. Otherwise, the session will be for the balance time only, and full payment is applicable.

Rescheduling:

Each appointment can only be rescheduled once. Further rescheduling will result in cancellation.

No-Show Policy:

An appointment is considered a no-show if the patient does not join the session link (for online sessions) within 15 minutes of the scheduled start time. No refunds will be given in this case.

Payment Policy:

All sessions are strictly pre-paid. An appointment is confirmed only after the payment has been completed in advance.

[acceptance acceptance-780 optional] I agree to the terms & conditions above [/acceptance]

Consent Form

Please know that I am only offering online therapy at this time.
We will meet via a confidential video platform. My services are not the same as BetterHelp or other therapy tech companies. It is one to one therapy via video and does not include text based therapy.
[acceptance online-only] I understand and agree with online therapy [/acceptance]

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Cancellation, No-Show, and Refund Policy

Cancellation Policy:

Late Arrival:

Rescheduling:

No-Show Policy:

Payment Policy:

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